WE COME TO YOU
Easy and quick home
or office delivery.
The cost depends on the size, weight and location of the delivery.
Worldwide delivery
How much does shipping cost?
The exact shipping costs are shown in the order summary based on the number, type, weight and volume of the article in your shopping cart as well as the delivery address.
Remember that delivery is made to the ground floor.
How can I track my order?
You can track you order by following the instructions e-mailed to you with your order confirmation.
How long is the delivery time?
The delivery time depends on several factors: availability of products, method of payment, shipping method and additional services.
The delivery times shown refer exclusively to available articles and the time that passes from the moment of consignment of the parcel to delivery.
Do you delivery throughout Italy including the smaller islands?
Yes. Any delivery restrictions will be shown during the purchase process.
Do you delivery abroad?
Yes. Whenever ordered articles must be shipped abroad, they could be subject to import taxes and duties that must be paid upon entry to the country of destination. Any additional costs are at the charge of the purchaser.
We work with our courier to offer our customers competitive shipping costs. The exact shipping costs are shown in the order summary based on the number, type, weight and volume of the article in your shopping cart and the delivery address.
Our courier: DHL Express
What are your delivery hours?
From Monday to Friday; 8:00 a.m. to 6 p.m.
What happens if I am not present upon delivery?
If DHL Express is not able to deliver your parcel on the first try, they will try again the next working day. On both tries, an attempt of delivery notice will be left; the notice includes instructions on how to contact DHL Express to organize delivery or how to pick up your parcel at a nearby delivery point.
How can I contact the courier?
You can contact DHL Express from Monday to Friday, 8:30a.m. to 6:30p.m. as follows:
- In Italy dial 199 199 345, via fax at +39 02 82458107 or at the website shown below;
- Abroad by visiting the DHL Express website shown below: http://www.dhl.it/en/contact_center/contact_express.html
How can I track my order?
You can track you order at the following link: http://www.dhl.it/en/express/tracking.html